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1. Contract of Hire
All bookings are accepted by us (OceanBlue Holidays) and are subject to
these conditions which are deemed to have been accepted in full by the
hirer and all persons in the party.
2. Making a Booking
2.1. Bookings may be made by telephone on 01872 572602 , or via the website:
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2.2. OceanBlue may request details of all persons in your party including names and ages
2.3. A booking is only confirmed on receipt of payment of your deposit, as per clause 3 of these conditions.
3. Deposit
3.1. A booking whether by telephone, post or website, must be
accompanied by a deposit. The deposit is equal to the sum of 25% of
the total letting fee.
4. Final Payment
4.1. Payment of the balance of the letting fee plus the Cautionary
Deposit (£250.00) – see clause 11, must be paid to OceanBlue 12
weeks before the letting is due to start “the Due Date”. Credit cards
held will be debited at this point.
4.2. Non payment by the Due Date may be treated as a cancellation.
5. Changing a Booking
5.1. Once a booking has been accepted and confirmed by OceanBlue
Holidays, the booking can only be charged with the written agreement of
OceanBlue Holidays.
5.2. Where OceanBlue Holidays agree to the change in the dates of the
letting, an administration fee of £ 30.00 must be paid by you.
6. What is included - The apartment rental includes: The
cost of water, electricity, weekly clean and change of towels/linen. A
full inventory of equipment, utensils and furniture is also provided.
Please note: No items must be removed from the apartment during your
stay.
7. What is not included – The apartment rental price does not include any personal insurance or cost of travel to the apartment.
8. Cancellation by Hirer
8.1. If you wish to cancel the letting you must notify OceanBlue Holidays in writing or e-mail (Cancellation Notice).
8.2. In the event that a cancellation is made, then a cancellation
charge is payable depending on the number of days before the letting
start date the Cancellation Notice is received by OceanBlue Holidays.
Number of days before letting start date that notification is
received Cancellation Charge (as percentage of the total cost of the
letting)
0 - 13 days 100%
14 - 27 days 75%
28 - 55 days 60%
56 days or more Deposit paid
9. Duration and Times of Letting
9.1. Lettings are for a maximum of four weeks and commence at 4 p.m. on
the first day of the letting and end at 10 a.m. on the day of departure
unless otherwise notified.
9.2. The period booked cannot be exceeded unless OceanBlue give written
approval. You will be liable for any cost of whatever nature incurred
because of unauthorised extension.
10. Hirer’s Responsibilities
10.1. The hirer is responsible for taking all reasonable care of the
property and its contents. The property and all equipment, utensils,
furniture etc. must be left clean and tidy at the end of the hire
period. The hirer and members of the family are not permitted to smoke
in the premises and no pets are allowed. The hirer is requested to
limit noise between 10 p.m. and 8.00 a.m.
11. The Cautionary Deposite
11.1. A Cautionary Deposit of £ £250.00 must be paid 8 weeks before the start of the holiday letting ( clause 4.1.)
11.2. We will be entitled to deduct from the Cautionary Deposit the
cost of remedying any breach of the obligations set out in Clause 10
and shall be entitled to charge any additional amount should the
Cautionary Deposit non fully cover the cost of remedy.
11.3. Where no breach of obligations set out in Clause 10 above has
occurred, you will be refunded the whole amount of the Cautionary
Deposit, within 7 days of the completion of your holiday.
12. Rights of Access - The representative or their
subcontractors have the right of access to the property at any time,
with due regard to the convenience of the hirer, for the purpose of
inspection of the property and to carry out any essential repair or
maintenance work.
13. Responsibilities – Neither we, nor our representatives,
can be held responsible for any circumstances beyond our control
including, but not limited to, mechanical breakdown, illness or failure
of any public service supply. The hirer responsible for booking
undertakes that no person will suffer anything to be done which would
endanger the policy of our insurers in respect of the apartment and its
contents which might make the same void.
14. Injury and Damage – Neither we, nor our representatives,
take any liability for personal injury, loss or damage to personal
effects howsoever arising during the booking period.
15. Maximum Number of Persons – Under no circumstances may
more than the maximum number of persons specified in the apartment
description occupy the apartment except by prior written agreement with
us. We, or our representatives, reserve the right to refuse admittance
to the apartment to the hirer and their party if they are in breach of
this condition.
16. Information – All information supplied by us, and our
representatives, is given in good faith and is based on information
available at the time. All reasonable measures have been taken to
ensure the accuracy of any statement made, but we, and our
representatives, are not liable for any variation however caused.
17. Keys – Key collection will be made available on
arrival. If your arrival is outside of office hours you will be
advised as to where to collect keys.
18. Complaints – Any complaints about the apartment, or its
contents, must be made in writing immediately to our representative who
will take all reasonable steps to settle the problem. Neither we, nor
our representative, shall have any liability for any complaint
submitted after the completion of the rental period.
19. Insurance – The apartment hire cost does not include
any personal insurance cover of any kind. IT IS STRONGLY RECOMMENDED
THAT CANCELLATION, ACCIDENT & MEDICAL INSURANCE IS TAKEN OUT
AGAINST CANCELLATION.
20. Linen - Linen and towels are changed between lettings. For stays of 2 weeks or more, we offer a change of linen.
21. VAT. The price quoted will be price inclusive of VAT where payable
22. Non-Availability of Property
22.1. If for any reason beyond OceanBlue Holidays or the Owners’
control the property is not available on the date booked, or the
property becomes unsuitable for holiday letting, all rent and charges
paid in advance by you will be refunded in full and OceanBlue may
cancel the booking.
22.2. Where possible OceanBlue will provide you with four weeks’ notice except in extraordinary circumstances.
22.3. If the notice period is less than four weeks OceanBlue will
endeavor to find you alternative accommodation or, at your request,
refund to you any sums you have paid. You will have no further claim
against OceanBlue or the Owner.
23. Governing Law and Jurisdiction
Any dispute between us will be governed by the exclusive law and jurisdiction of the English Courts.
24. Authority to accept
The person who completes the booking and, therefore, accepts these terms and conditions confirms that:
(a) he or she is authorized to agree the booking conditions on behalf
of all persons included on the booking, including those substituted or
added at a later date;
(b) he or she is over eighteen years of age and a member of the party intending to occupy the property; and
(c) he or she agrees to take responsibility for the party occupying the property.
25. Discrepancies
25.1. In case of a discrepancy between these terms and conditions and
any other contents of OceanBlue conditions, these conditions shall
prevail.
25.2. In the event of inconsistency between these terms and conditions
and any other information regarding the property, these terms and
conditions will prevail.
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